SDDC Delta Force for Cloud Providers – Networking & Security Track (LATAM)

Author – Joe Leo, Sr. Manager, Cloud Provider Systems Engineering

Our mission was to further enable our VCPP Partners with VMware’s Virtual Cloud Network Portfolio featuring Networking and Security solutions for Cloud Providers through virtual and on-site, live sessions. We received strong, positive feedback from both sessions in Mexico City and Bogota, Colombia, leaving partners with a deeper understanding of networking and security benefits for NSX and eager to learn more.


Mexico City, Mexico

Hotel Stara Hamburgo – Calle  Hamburgo 32, Juarez, 06600 Cuidad de Mexico CDMX

Monday June 11th 2018


Leslie Suarez and Teresa Garcia from LOL handled operations for the event with 12 participating partners on the first day. Eduardo Marin kicked off introductions and went over the objectives and desired outcomes for the event. Fernando Escobar and Neimar Oler delivered the morning sessions, including the VCPP Vision and Strategy/Use Cases featuring vCloud Director, vCloud Availability (C2C, DR2C) and much more. We received many questions and interactions during the session, given the small audience.

Neimar continued with the vCloud Director and vCAV discussions, covering NSX integration and vCloud Extender.

We provided a basic NSX 101 presentation for Cloud Providers using traditional vLAN, firewall and load-balancer technologies for hosted private cloud offerings, as well as reviewing the NSX-T Architecture. Ravi led NSX discussions, diving into the overlay virtual network and the portability of layer-2 leveraging the advancements of VxLAN and Geneve encapsulation techniques to accommodate the high-level flexibility and agility NSX-V and T offers, NSX-T Positioning and Use Cases, and NSX Hybrid Cloud Extender. All sessions were well received with high levels of engagement and participation.

Tuesday June 12th 2018

With 19 attendees on Day 2, the NSX/SD-WAN (VeloCloud) session generated a lot of interest and interactions. Ravi explained our fully ‘cloud-delivered’ architecture (SaaS) solution, leveraging the power of the branch and branch network +Cloud, which has rich reporting capabilities and the ability to leverage the power of the edge by enabling IoT delivery. As a result, the VCPP team has an opportunity to engage Kio Networks in Mexico City in a PoC, earn their business and expand on their current offerings.


Daniel Aguirre from NSBU covered VMware’s Cloud Services Strategy and AppDefense. This helped VMware’s Cloud Providers understand how to bolster NSX’s micro-segmentation capabilities with AppDefense’s application-level security awareness for VMs and clouds, leveraging the ‘least privileged’ strategy on the compute stack with AppDefense’s ‘Intended State’ knowledge of applications and their interactions based on known-behavior manifests.

Ravi explained the differences between NSX-V and NSX-T, the supported platforms (vSphere vs other hypervisors), a comparison of the supported encapsulations (vxLAN vs Geneve), as well as the differences between their API stacks. To ensure a full understanding on how our program charges for solutions, Eduardo walked through the overall VCPP program, points system and bundles to our partners.

Fernando closed down Day-2 with a Call-To-Action, reminding our Cloud Providers of our vCAT-SP architectural tools and compiled a repository of very useful, comprehensive information and enablement content. We then thanked everyone for their participation and partnership in the VCPP program, and recognized all participants including our supporting partner/Aggregator Licencia Online (LOL) for overall coordination of the hotel, meals and really cool Delta Force Polo shirts!


Bogota, Colombia

Hotel NH Collection Bogotá Teleport Royal – Cl. 113 #7-65, Bogotá, Colombia

June 14 -15th 2018

The second leg of the SDDC Delta Force training was held in beautiful Bogota, Colombia at the NH Teleport Hotel. Day 1 had over 35 Cloud Provider personnel in attendance with flawless execution by Adriana Triana and the LOL team handling logistics, food, translation-services and event planning.

Fernando kicked off Day 1 with a Vision and Strategy discussion, including a segment on containers for our Cloud Providers interested in our container strategy, diving into our PKS vision and the Developer Ready Infrastructure. Partnering with Pivotal Cloud Foundry and Kubernetes, we have developed a production-ready, highly available container service with deep integration with vSphere and NSX to help our Cloud Providers leverage their existing investments in VMware. This was in addition to the content that was shared in Mexico (vCD, vCAv, DR2C, C2C, platform extensibility, etc.).

Neimar spoke on the benefits of VMware’s vCloud Director 9.1 and the monetization benefits through its rich extensibility capabilities and easy-to-use, clean HTML-5 interface. Further discussion around leveraging integrated vRO workflows and creating customer/tenant-portals generated good interest and dialog among the participants. vCloud Director Extender, DR2C and C2C were also popular since tools to migrate highly-available workloads up into the cloud are top-of-mind.


Seeing as this was so well received in Mexico City, Ravi went back to the whiteboard to go over the concept of NSX’s network virtualization (logical view overlay), the associated supporting protocols and how it all works together to provide the agility and advantage over traditional networking functions. As expected, this was just as well received with the Cloud Providers in Colombia.


With the assistance of Fernando (running point on the VCPP Mobile Demo Lab), Neimar led a demo of vCloud Director showing and explaining the extensive monetization capabilities made possible due to the flexibility and extensibility of our amazing Cloud Provider Platform!


VMworld Pass Winners

Congratulations to Jorge Marquez and Giovanni Zapata, the VMworld pass winners from our Mexico City and Bogota events! We’ll see you both in Vegas!

SDDC Delta Force Training for Cloud Providers (VCPP) Recordings and Presentations:

Password: VCPP+Delta

Virtual Workshop Session 1 – Part 1: & Part 2:

Virtual Workshop Session 2 – Part 3 (Full Recording):

Full Presentations:  SDDC Delta Force Training for Cloud Providers – Mexico CitySDDC Delta Force Training for Cloud Providers – Bogota Colombia


Special thank you to our team members who made this possible:

The Mexico City Delta Force Team

The Bogota Delta Force Team

VCPP America’s Solutions Engineering: Fernando Escobar – Sr. Systems Engineer, Neimar Oler – Sr. Systems Engineer, Ravindra Shankar – Staff Systems Engineer, Wissam Mahmassani – Sr. Systems Engineer

VCCP America’s Sales: Rafael Vidaillet – Business Development Manager, Eduardo Marin – Sales Specialist

VMware America’s Marketing: Johanna Avila – Marketing Manager, Monica Jaramillo – Senior Marketing Manager

VMware America’s Aggregators: Leslie Juárez – Field Marketing México, Teresa Garcia – Field Marketing México, Adriana Triana – Field Marketing Manager Colombia, Marcelo Gardelin – Adistec Strategic Alliances Director, Carlos Mendo – Compusoluciones

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Adding a fifth (virtual) ESXi host to vCenter Foundation

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When running a 4 node stretched cluster environment it should be possible to use “cheaper” vCenter Server licenses, namely vCenter Foundation. One of the limitations of vCenter Foundation is that you can only manage 4 hosts with it. This is where some customers who wanted to manage a stretched cluster hit some issues. The issue occurs at the point where you want to add the Witness VM to the inventory. Deploying the VM, of course, works fine, but it becomes problematic when you add the virtual ESXi host (Witness Appliance) to the vCenter Foundation instance as vCenter simply will not allow you to add a 5th host. Yes, this 5th host would be a witness, and will not be running any VMs, and even has a special license. Yet, the “add host” wizard does not differentiate between a regular host and a virtual witness appliance.

Fortunately, there’s a workaround. It is fairly straightforward, and it has to do with the order in which you add hosts to vCenter Foundation. If you add the witness VM before the physical hosts then the appliance is not counted against the license. The license count (and allocation) apparently happens after the host has been added, but somehow vCenter does validate beforehand. I guess we do this to avoid abuse.

So if you have vCenter Foundation, and want to build a stretched cluster leveraging a 2+2+1 configuration, meaning 4 physical hosts and 1 witness VM, then simply add the Witness VM to the inventory as a host first and then add the rest. For those wondering, yes this is documented in the release notes of vSphere 6.5 Update, all the way at the bottom.

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Posted in 6.5, BC-DR, Server, Software Defined, Storage, u2, Virtual SAN, VMware, vsan, vSphere | Comments

New KB articles published for week ending 1st July 2018

VMware SDDC Manager

Deployment of a vRealize product in VMware Cloud Foundation fails when another vRealize product is not successfully installed
Published Date:6/26/2018

VMware Unified Access Gateway

User sessions are disconnected through VMware Unified Access Gateway when the configuration settings are changed with the UAG Admin UI
Date Published:6/29/2018

VMware vCenter Server Appliance

vCenter Fails to Start with the Error: insert or update on table “vpx_sn_config_info” violates foreign key constraint “fk_v_sn_config_info_ref_vpx_sn”;
Date Published:6/30/2018

VMware vRealize Log Insight

Logs are not sent to vRealize Log Insight after vRealize Operations 6.7 upgrade
Date Published:6/25/2018

VMware vCloud Availability for vCloud Director

Unable to connect to vCloud Director as a Cloud Provider using vSphere Replication 6.0 with vCloud Availability for vCloud Director
Date Published:6/27/2018

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Ansible Modules for vCloud Director Released

Ansible Modules for vCloud Director are now available on GitHub.

VMware vCloud Director provides different ways to configure and consume services offered by a cloud provider. While the web-based user interface and the available command line interface are targeted for human usage, there is a rising demand of automating such tasks. The REST API of vCloud Director is the interface that can be used by client applications to implement such automation. Different client tools are available to access the REST API as part of larger automation solutions, like the vCloud Director Plugin for vRealize Orchestrator, or the vCloud Director Provider for Terraform. The now released modules provide an integration into Ansible.

The Ansible Modules for vCloud Director allow the automation of typical  user operations as part of Ansible playbooks. These can be used for instance as part of a Continuous Integration / Continuous Delivery pipeline, for example to automatically deploy a vApp to prepare automated integration testing.


The modules are published under BSD-2 License on GitHub:

Ansible Modules for vCloud Director on GitHub

You have to have the Python SDK for vCloud Director installed on your system in order to use the Ansible Modules. Here’s how to get started:

pip install --user pyvcloud
git clone
cd ansible-module-vcloud-director


The initial release of the Ansible Modules for vCloud Director covers 8 resources in vCloud Director. The table below shows the supported resources with their states and operations.

VCD Resources States Operations
Catalog Create / Update / Delete Share / Unshare
Catalog Item Upload / Delete Capture vApp
vApp Create / Delete Power On / Power Off / Deploy / Undeploy
vApp VM Create / Update/ Delete Power On / Power Off / Reload / Deploy / Undeploy
Disk Create / Update/ Delete
Org Create / Update/ Delete Read
Org VDC Create / Update / Delete
User Create / Update/ Delete


A full documentation of all the states and operations and their arguments can be found in the docs folder of the repository:


As example, the following playbook configuration will deploy a new vApp from a catalog:

- name: create vapp vm from catalog
	target_vm_name: "test_vapp_vm"
	target_vapp: "web2"
	source_vdc: "test_vdc"
	target_vdc: "test_vdc"
	source_catalog_name: "test_catalog"
	source_template_name: "centos7"
	source_vm_name: "CentOS7"
	hostname: "vcdcell"
	vmpassword: "rootpass" 
	vmpassword_auto: "false"
	vmpassword_reset: "false"
	ip_allocation_mode: "DHCP"
	power_on: "false"
	all_eulas_accepted: "true"
	storage_profile: "Standard"
	network: "web2Network"
	cust_script: "test_script"
	deploy: false
	state: "present"


Feel free to contribute to this open-source project by providing feedback through the Issues section on GitHub, and of course submit pull requests if you have some code improvements!

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New KB articles published for week ending 24th June 2018

VMware Horizon

Horizon 7.5 JMP server installation may write SQL username and password to a log file
Published Date:6/20/2018

VMware SDDC Manager

Network port requirements for VMware Cloud Foundation for Service Providers
Date Published:6/19/2018

How to manually repopulate the /backup partition of the sddc-manager-utility VM with NSX and node/host backup data on VMware Cloud Foundation
Date Published:6/18/2018

VMware Site Recovery Manager

Unable to modify/repair/uninstall SRM service 6.1
Date Published:6/19/2018

VMware vCenter Lifecycle Manager

vRealize Operations Manager UI access from vIDM app catalogue displays a 404 error
Date Published:6/20/2018

Unable to perform snapshot/upgrade of imported environment when the VM imported has a hostname
Date Published:6/20/2018

Creating a snapshot of a vRealize Suite product from vRealize Suite Lifecycle Manager might fail
Date Published:6/20/2018

VMware vCenter Server Appliance

VPXD stops responding and reports error: “Double register of key: ‘vm-XXX’ and name: ”
Date Published:6/19/2018

VMware vCloud Availability for vCloud Director
Date Published:6/18/2018

VMware vCloud Director for Service Provider

Cannot connect to virtual machine console on vCloud Director 8.x
Date Published:6/17/2018

VMware View

Display autofit does not work properly with blast and HTML access when connecting to VDI installed View Agent 6.2.6.
Date Published:6/22/2018

VMware vRealize Suite Lifecycle Manager

Cannot enter details for User DN if LCM is upgraded from 1.0/1.1 with pre-integrated VMware Identity Manager (vIDM)
Date Published:6/18/2018

vRealize Operations Manager deployment fails when connecting to vIDM
Date Published:6/20/2018

Pre-check succeeds but vRealize Operations Manager deployment fails due to insufficient disk space
Date Published:6/20/2018

Resume request fails to load vRealize Automation 7.3 product details
Date Published:6/20/2018

VMware vSphere Replication

VAMI page not accessible after upgrading to vSphere Replication
Date Published:6/19/2018

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Managed Service Provider Platform 1.5 for VMware Cloud on AWS – Single Host Software Defined Data Center and Multi-currency support

The Managed Service Provider (MSP) program, launched in March enabled solution providers, managed service providers, and system integrators to grow their hybrid cloud business with a unique offering of VMware Cloud on AWS.

As you might be aware, this program has been enthusiastically adopted by partners. With the recent MSP 1.5 release, we are excited to provide our partners several low cost options to test and run customer proof of concept environments within VMware Cloud on AWS (VMC on AWS) and to also now allow for multi-currency support so providers can transact within their regions in their currency.

A single Host Software Defined Data Center Option

Partners can use MSP  commit contract for VMC on AWS  to purchase Single Host Software Defined Data Center (SDDC) Option for testing and development purposes. It can be used internally by the partner or resold to the end customer. Only one Single Host SDDC can be deployed in each tenant org at any time and there is a limit of two Single Host SDDC per partner. This new single host offering is offered at a 30% partner discount on hourly on-demand MSRP price of $7 per hour. This would enable customers who want a lower-cost entry point to prove the value of VMware Cloud on AWS in their environments before opting to upgrade to 4 node production SDDC within 30 days.

Check out the features supported by Single Host SDDC and limitations by referring to Product FAQs

Steps to create a single host SDDC

The process to receive service invitation is same as for 4 node SDDC. However there are a few minor changes from the previous creation of 4 node SDDC.

  • Select Single Host option, region to be deployed in.
  • When you create a Single Host SDDC, you can choose to not link to an AWS account. However you must connect an AWS account within 14 days or before scaling up your single host SDDC

Steps to scale up Single Host SDDC to a 4-node within 30 days without any interruption or loss of data

4-Node On Demand SDDC

Partners can use the MSP VMC commit contract to purchase a full 4-Node On-Demand SDDC for demo purposes only (not for resale) at a 30% discount promotional discount for a limited time.

Multi-currency support for MSP to transact

With the multi-currency support, partners can now transact in following six currencies – USD, GBP, EUR, JPY, AUD and CHY . Commit contracts can be created in these local currencies and associated with the master and tenant organizations as payment method and currency for services associated to these organizations. Once created, the currency cannot be changed.

With a simplified console and Single node SDDC, it is now faster to onboard and create a master org by selecting the ToS with a click, it is extremely easy and cheap to start using the service today. (screenshots below)

VMware Cloud Services console with one service VMware Cloud on AWS enabled


If you would like to learn more on the geographic expansion, GDPR readiness and other features updates on VMC on AWS please refer to the below resources:

For any Managed Service Provider questions please send to or for Program Operational questions.


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Trigger APD on iSCSI LUN on vSphere

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I was testing various failure scenarios in my lab today for the vSphere Clustering Deepdive session I have scheduled for VMworld. I needed some screenshots and log files of when a datastore hit an APD scenario, for those who don’t know APD stands for all paths down. In other words: the storage is inaccessible and ESXi doesn’t know what has happened and why. vSphere HA has the ability to respond to that kind of failure. I wanted to test this, but my setup was fairly simple and virtual. So I couldn’t unplug any cables. I also couldn’t make configuration changes to the iSCSI array as that would rather trigger a PDL (permanent device loss), so how do you test and APD scenario?

After trying various things like killing the iSCSI daemon (it gets restarted automatically with no impact on the workload) I bumped in to this command which triggered the APD:

  • SSH in to the host you want to trigger the APD on, run the following command
    esxcli iscsi session remove  -A vmhba65
  • Make sure of course to replace “vmhba65” with the name of your iSCSI adapter

This triggered APD, as witness in the fdm.log and vmkernel.log, and ultimately resulted in vSphere HA killing the impacted VM and restarting it on a healthy host. Anyway, just wanted to share this as I am sure there are others who would like to test APD responses in their labs or before their environment goes in to production.

There may be other easy ways as well, if you know any, please share in the comments section.

The post Trigger APD on iSCSI LUN on vSphere appeared first on Yellow Bricks.

Posted in 6.0, 6.5, 6.7, apd, ha, High Availability, PDL, Server, Storage, VMware, vsphere ha | Comments

New KB articles published for week ending 17th June 2018

Datacenter Products

VMware response to CVE-2018-3665 (LazyFP)
Date Published:6/15/2018

VMware App Volumes

Unable to view the status of Trend Micro Deep Security Notification when writable volumes are attached to the machine
Date Published:6/12/2018

VMware Horizon

Unmatched Base Image is shown in View Composer Settings in Machines in View Administrator
Date Published:6/13/2018

VMware NSX for vSphere

Viewing logical switches in the vSphere Web Client displays the error: “Internal server error has occurred”
Date Published:6/12/2018

VMware SDDC Manager

Workload domain creation fails on the vCenter: Configure LACP on VDS task in VMware Cloud Foundation 2.3.2 environments
Date Published:6/11/2018

VMware Validated Design

TCS Agile SDI on VMware Validated Design 4.2
Date Published:6/12/2018

VMware vCenter Server

Upgrading vCenter Server 6.x fails with the error “A problem occurred while getting data from the source vCenter Server”
Date Published:6/16/2018

VMware vCloud Availability for vCloud Director

Replicated VMs have no network after configuring a to-the-cloud replication with vCloud Availability for vCloud Director
Date Published:6/13/2018

Stale vRCS node records are visible when querying vRCS node information from the vCloud Availability for vCloud Director API
Date Published:6/12/2018

VMware vRealize Business for Cloud Standard

vRBC support for vRealize Operations Manager 6.7
Date Published:6/12/2018

Unregistering vRBC services from vRA
Date Published:6/13/2018

VMware vSphere Storage Appliance

vMSC Solutions with Inspur MCS InMetro
Date Published:6/14/2018

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Proactively Identifying Potential Risk with VMware Skyline

As part of our goal to continuously improve the customer support experience, Technical Support Engineers (TSEs) can now interactively view the proactive findings and recommendations delivered to customers today within the Skyline Operational Summary Report (OSR). Additionally, within the findings and recommendations, TSEs can view customer environment inventory information along with all Support Requests (SRs) for the particular customer they are assisting. All of this together enables Global Support Services (GSS) to better help our customers. These new capabilities are only available to those customers who have adopted VMware Skyline.

VMware Skyline is available globally to Premier Services customers along with a select number of Production Support customers. If you are interested in receiving proactive support from VMware, show your interest by signing-up for the Managed Access Program. We will continue to invite customers from the Managed Access Program as we scale proactive support services. Additionally, you can ask your VMware Account Team for information about how we’re radically transforming the customer support experience.

Going Beyond Break/Fix

When the circumstances exist that a SR is needed to troubleshoot an issue, TSEs will help the customer resolve the issue. Additionally, they can now review the customer’s proactive findings and recommendations as part of the SR process.

Perhaps the customer experienced an issue that was discovered by Skyline. In that instance, the TSE can immediately assist the customer with determining how many additional objects could be impacted by the same issue. TSEs can now help answer the question, how many more objects could be impacted by the same issue. Furthermore, the recommendation to resolve the issue has already been found, helping expedite the resolution of the issue across all impacted and potentially impacted objects.

Or, if a customer experiences an issue that requires a patch or update, the TSE can review the proactive findings and recommendations to determine if the patch or update required to resolve the original issue, could also resolve additional potential issues. This is not always the case, however, with more information available to TSEs, the better enabled they are to help customers.

Interactive findings and recommendations

Finding Potential Issues

TSEs can now view customer proactive findings and recommendations within a SaaS-based web application. This allows for better search and filter capabilities of findings and recommendations. TSEs can sort by issue severity, quickly looking at all critical findings within a customer’s environment. Or, a TSE can filter for only network-related findings if assisting a customer with a network-related SR. All of this together better enables our TSEs to better serve our customers and assist them beyond just problem resolution.

Technical Support Engineers can sort by issue severity or filter by compute, network or storage


Today, customers who have adopted proactive support with VMware Skyline receive an OSR. Within the OSR, customers are proactively notified of potential risks within their environment. Additionally, recommendations are provided for how to remediate those potential risks. Now, TSEs have this same information at their fingertips and can help customers with understanding potential risk within their VMware environment.

These new enhanced support capabilities are only available to customers who are receiving proactive support with VMware Skyline. This is just one of many steps VMware is taking is radically transform the customer support experience. Additional information about VMware Skyline is below.

Additional Resources


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New KB articles published for week ending 10th June 2018

VMware Cloud on AWS

Failed to add groups to the “CloudAdminGroup” during HLM
Date Published: 6/5/2018

Authenticity of the host’s ssl certificate is not verified
Date Published: 6/5/2018

VMware Horizon

Unable to login to Horizon Console or View Administrator using IP address
Date Published: 6/6/2018

Unable to enable/disable Connection Server when backup frequency is set to “Never”
Date Published: 6/8/2018

VMware Integrated OpenStack

VIO After upgrade from 3.1 to 4.x unable to manage volumes
Date Published: 6/5/2018

VIO Error in method invocation The requested availability zone is not available when importing VM
Date Published: 6/5/2018

VIO Bulk deleting of nova datastores
Date Published: 6/6/2018

VMware NSX for vSphere

Trend Micro Deep Security v 10.0 for NSX 6.2, 6.3 and 6.4
Date Published: 6/8/2018

VMware NSX-T Data Center

While upgrading the NSX Agents in the CSM, some of the instances may show a “Failed” status
Date Published: 6/4/2018

Host preparation fails in NSX-T with the error: “Invalid host thumbprint”
Date Published: 6/5/2018

UI trace flow debug issue with Centralized Service Port backed VM in NSX-T
Date Published: 6/6/2018

VMware SDDC Manager

VMware Cloud Foundation Workload Domain expansion fails at the Task “Configure new vCenters and ESXi hosts from workload domains in vRLI”
Date Published: 6/6/2018

VMware vCenter Site Recovery Manager

Running Reprotect or Recovery on PURE storage reports error “Failed to sync data on replica devices. A storage operation requested on unknown storage device ‘peer-xxxxxxxxxxxxxx'”
Date Published: 6/4/2018

VMware vRealize Network Insight

VRNI 3.X unable to see the physical Dell switches
Date Published: 6/4/2018

vRealize Operations Manager

Modifying DNS of vRealize Operations Manager vAPP using vami_config_net, will not generate correct resolve.conf
Date Published: 6/7/2018

VMware vSAN

vSAN Controller health check warning for Intel VMD controllers
Date Published: 6/4/2018

Ensure data accessibility is always used before vSAN host entering maintenance mode when using Host Client
Date Published: 6/7/2018

VMware vSphere ESXi

Hostd process crashes repeatedly on ESXi host with a virtual distributed switch
Date Published: 6/5/2018

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