Category Archives: support hub

Top 5 Signs You’re Suffering from Manual Upload Fatigue

Top 5 Signs You’re Suffering from Manual Upload Fatigue   Do you use manual upload tools to send your Log Bundles to VMware for the purpose of troubleshooting issues that the environments that you’re managing may be experiencing? You may be … Continue reading

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Introducing VMware Support Hub: Support Requests Made Easy

Our customers file support cases every day in My VMware. Many would agree that it is not a pleasant experience. Customer feedback is that it takes too long and there are too many steps. The drop downs around issue type are too complicated. They constan… Continue reading

Posted in support, Support Experience, support hub, vmworld | Comments Off on Introducing VMware Support Hub: Support Requests Made Easy