Category Archives: Knowledge Base

Auto-Upgrade with Skyline Collector 1.3

We are excited to announce the release of Skyline Collector 1.3. New within version 1.3 is an improved User Interface and the ability to enable automatic upgrades the Skyline Collector for future updates. The Skyline Collector enables VMware Global Support Services (GSS) to deliver proactive support.  With proactive support, GSS can notify you of potential […]

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New KB articles published for week ending 15th July 2018

VMware NSX for vSphere NSX manager stuck as no timeout present in SSO client library Date Published: 07-09-2018 Support for McAfee MOVE AntiVirus [Agentless] 4.7 with NSX Manager 6.3.0, 6.4.0 and 6.4.1 Date Published: 07-11-2018 NSX Edge Unable to Resolve Hostnames Date Published: 07-11-2018 NSX Load Balancer Crashes Due to High Memory Usage Date Published: […]

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New KB articles published for week ending 8th July 2018

VMware NSX-T Data Center PSC 6.7 HA configuration for Resource vCenter Server with NSX-T Load Balancer Date Published:7/6/2018 VMware NSX for vSphere PSC 6.7 HA configuration for Management vCenter Server (Green Field deployment) with NSX-T Load Balancer Date Published:7/7/2018 NSX Manager’s dashboard reports “NSX component NSX Replicator is Unable to retrieve status” Date Published:7/2/2018 VMware […]

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New KB articles published for week ending 1st July 2018

VMware SDDC Manager Deployment of a vRealize product in VMware Cloud Foundation fails when another vRealize product is not successfully installed Published Date:6/26/2018 VMware Unified Access Gateway User sessions are disconnected through VMware Unified Access Gateway when the configuration settings are changed with the UAG Admin UI Date Published:6/29/2018 VMware vCenter Server Appliance vCenter Fails […]

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New KB articles published for week ending 24th June 2018

VMware Horizon Horizon 7.5 JMP server installation may write SQL username and password to a log file Published Date:6/20/2018 VMware SDDC Manager Network port requirements for VMware Cloud Foundation for Service Providers Date Published:6/19/2018 How to manually repopulate the /backup partition of the sddc-manager-utility VM with NSX and node/host backup data on VMware Cloud Foundation […]

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New KB articles published for week ending 17th June 2018

Datacenter Products VMware response to CVE-2018-3665 (LazyFP) Date Published:6/15/2018 VMware App Volumes Unable to view the status of Trend Micro Deep Security Notification when writable volumes are attached to the machine Date Published:6/12/2018 VMware Horizon Unmatched Base Image is shown in View Composer Settings in Machines in View Administrator Date Published:6/13/2018 VMware NSX for vSphere […]

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Proactively Identifying Potential Risk with VMware Skyline

As part of our goal to continuously improve the customer support experience, Technical Support Engineers (TSEs) can now interactively view the proactive findings and recommendations delivered to customers today within the Skyline Operational Summary Report (OSR). Additionally, within the findings and recommendations, TSEs can view customer environment inventory information along with all Support Requests (SRs) […]

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New KB articles published for week ending 10th June 2018

VMware Cloud on AWS Failed to add groups to the “CloudAdminGroup” during HLM Date Published: 6/5/2018 Authenticity of the host’s ssl certificate is not verified Date Published: 6/5/2018 VMware Horizon Unable to login to Horizon Console or View Administrator using IP address Date Published: 6/6/2018 Unable to enable/disable Connection Server when backup frequency is set […]

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New KB articles published for week ending 3rd June 2018

Skyline Collector Appliance VC_EVENTS endpoint failure in Skyline Collector version 1.0.x and 1.1.x Date Published: 6/1/2018 VMware Application Proxy Unable to activate plugins in VMware Application Proxy 1.0 installed after May 20th Date Published: 5/28/2018 Unable to activate plugins in VMware Application Proxy 1.0 installed before May 20th Date Published: 5/28/2018 VMware Cloud on AWS […]

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New KB articles published for week ending 27th May 2018

VMware vCenter Server Upgrading Windows vCenter server 6.5 to vCenter server 6.7 fails when VMware vSphere authentication proxy service is started Date Published: 2018/5/21 vCenter Server Appliance Management Interface might not display the vCenter Server 6.7.0a patch Date Published: 2018/5/21 VMware vCenter Server Appliance While migrating from a Windows vCenter Server to a 6.5 vCenter […]

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