Category Archives: proactive support

Role-Based Access Control Now Available in Skyline Advisor

We are excited to announce new features and functionality within Skyline Advisor. These new features are immediately available to you, and does not require an upgrade to your Skyline Collector. The new features available today within Skyline including … Continue reading

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Customizing Findings & Recommendations in VMware Skyline

Did you know that you could customize the Findings and Recommendations that Skyline Provides you by using its Mute feature? The reasons could vary, but our customers have indicated that they’d like to mute specific findings in order to: Delay remediati… Continue reading

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Top 5 Signs You’re Suffering from Manual Upload Fatigue

Top 5 Signs You’re Suffering from Manual Upload Fatigue   Do you use manual upload tools to send your Log Bundles to VMware for the purpose of troubleshooting issues that the environments that you’re managing may be experiencing? You may be … Continue reading

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Announcing VMware Skyline Collector 2.2

Today, we are announcing the availability of Skyline Collector 2.2. Skyline Collector 2.2 delivers two features frequently requested by customers. The first is the ability to modify the root password expiration. The second allows customers to use their… Continue reading

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New Dashboard View and Solution Tags, and More Proactive Issue Identification in Skyline Advisor

We are excited to announce updates to Skyline Advisor. These updates include a new Dashboard view, identification of additional solutions, identification of additional potential issues, and other enhancements. All of this is immediately available to al… Continue reading

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VMware Skyline Update – February 2019

We’re back with our February VMware Skyline update. We didn’t release any major enhancements to Skyline this month, however we did add additional proactive findings, as well as updated our documentation to reflect recent changes. Let’s get started by r… Continue reading

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VMware Skyline Customer Update

Happy Holidays from the VMware Skyline team!   VMware Skyline™ Recent Announcements We made several exciting announcements last month at VMworld in Barcelona, including the GA of Version 2.0 and the availability of Skyline Log Assist™, new Invento… Continue reading

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Introducing the Skyline Collector 1.2, Now GDPR Compliant

We are excited to announce the release of the Skyline Collector 1.2. The Skyline Collector enables VMware Global Support Services (GSS) to deliver proactive support. With proactive support, GSS can notify you of potential issues and areas of risk within your vSphere and NSX environments. Most noteworthy, proactive support is available at no additional cost […]

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