Category Archives: support

Customer Experience Improvement Program: where, when and what?


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I got a question on my post about the Customer Experience Improvement Program (ceip) demo, the questions boiled down to the following: What is being send to VMware Where is the data stored by VMware When is the data send to VMware (how often) The “what” question was easy to answer, as this was documented […]

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Posted in 6.5, 6.7, ceip, Server, support, VMware, vsan, vSphere | Comments Off on Customer Experience Improvement Program: where, when and what?

How to simplify vSAN Support!


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Last week I presented at the Tech Support Summit in Cork with Cormac. Our session was about the evolution of vSAN, where are we today but more importantly which directly will we be going. One thing that struck me when I discussed vSAN Support Insight, the solution we announced not to long ago, is that […]

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Posted in BC-DR, gss, Management & Automation, Server, Software Defined, Storage, support, support insight, Various, Virtual SAN, VMware, vsan, vSphere | Comments Off on How to simplify vSAN Support!

22 / 23 May 2018 – VMware Technical Support Summit


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A while back I was asked if I could present at the VMware Technical Support Summit and last week I received the agenda. I forgot to blog about it so I figured I would share it with everyone. I was supposed to go to this event last year but I had a clash in my […]

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Posted in BC-DR, Data Recovery, gss, Management & Automation, Storage, summit, support, technical support, Various, Virtual SAN | Comments Off on 22 / 23 May 2018 – VMware Technical Support Summit