Author Archives: VMware

Announcing VMware Skyline Updates – December 2019

Before we close 2019, and open the book on 2020, we are happy to announce updates to VMware Skyline. These updates include new findings & recommendations, a Skyline Collector patch, and Skyline Advisor performance improvements.   New Proactive… Continue reading

Posted in proactive findings, skyline, skyline advisor, skyline collector, Support Experience | Comments Off on Announcing VMware Skyline Updates – December 2019

Announcing VMware Skyline Historical Findings & Recommendations

VMware is pleased to announce Historical Trending for Findings and Remediations within VMware Skyline. Skyline, developed by VMware Global Services, is a proactive support technology available to customers with an active Production Support, or Premier … Continue reading

Posted in advisor, historical, skyline, support, Support Experience, trends | Comments Off on Announcing VMware Skyline Historical Findings & Recommendations

Announcing VMware Skyline Health for vSphere & vSAN

Meeting Our Customers Where They Are VMware unifies its proactive support technology into a portfolio of complementary services, surfacing the information you need, where and when you need it. Joining forces under the VMware Skyline brand, VMware Skyli… Continue reading

Posted in health, skyline, Support Experience, vmworld, vsan, vSphere | Comments Off on Announcing VMware Skyline Health for vSphere & vSAN

Meet AVA: VMware Launches Beta of a Virtual Assistant

By Steve Liang, AVA Project Lead Today we’re excited to introduce a beta of AVA, VMware’s Automated Virtual Assistant. We designed Ava to help users of VMware Docs find answers to common product questions. Using natural language processing, Ava is trai… Continue reading

Posted in Support Experience | Comments Off on Meet AVA: VMware Launches Beta of a Virtual Assistant

VMware’s New In-Product Support Experience – Help At Your Fingertips

  VMware is committed to re-imagining the support experience for our customers. VMware is trusted to run the digital foundation of over 500,000 customers globally. Technology innovation and cloud computing are reshaping customers’ expectations and… Continue reading

Posted in Announcements, cloud, Support Experience, vmworld | Comments Off on VMware’s New In-Product Support Experience – Help At Your Fingertips

Allegis Group Protects and Speeds Its Environment with a Host of Software-Defined Solutions

With more than 500 locations around the world, 10 subsidiary companies and around 15,000 employees, staffing company Allegis Group has a large and sophisticated IT environment. The company is building a flexible, secure, cloud-ready data center with a … Continue reading

Posted in Support Experience | Comments Off on Allegis Group Protects and Speeds Its Environment with a Host of Software-Defined Solutions

VMware Skyline – Bolsters Proactive Support for Customers with New Features

Today, VMware announced new features and broadened availability to VMware Skyline, its innovative proactive support technology to help customers operate VMware environments with increased reliability, security and performance. Skyline automatically col… Continue reading

Posted in Support Experience | Comments Off on VMware Skyline – Bolsters Proactive Support for Customers with New Features

VMware Skyline – Bolsters Proactive Support for Customers with New Features

Today, VMware announced new features and broadened availability to VMware Skyline, its innovative proactive support technology to help customers operate VMware environments with increased reliability, security and performance. Skyline automatically col… Continue reading

Posted in Support Experience | Comments Off on VMware Skyline – Bolsters Proactive Support for Customers with New Features

How VMware is Reimagining Support for You

Scott Bajtos, Chief Customer Officer at VMware Over the past year, I’ve travelled around the world listening to VMware customers. You’ve told me what you love about our products, solutions and support offerings, and what we need to improve. I’ve heard … Continue reading

Posted in Support Experience | Comments Off on How VMware is Reimagining Support for You

Inconsistencies between the IDP hostname and the vRA hostname producing behavior and authentication issues in vRealize Automation 7.x

Questions: Have you been getting certificate trust issues when logging into vRealize Automation 7.x only to find that the certificate is trusted once you are logged in? Have you ever noticed that your login page for vRA 7.x uses a different host name in the URL than the application? Have you been having difficulty logging […]

The post Inconsistencies between the IDP hostname and the vRA hostname producing behavior and authentication issues in vRealize Automation 7.x appeared first on Support Insider.

Continue reading

Posted in From the Trenches, vRealize | Comments Off on Inconsistencies between the IDP hostname and the vRA hostname producing behavior and authentication issues in vRealize Automation 7.x