Top 20 Articles for vSphere,January 19

“The transaction log for database ‘VIM_VCDB’ is full” error on a Microsoft SQL DB server  ESXi 5.5 Update 3b and later hosts are not manageable after an upgrade “Host IPMI system event log status” alarm in vCenter Server  Determining where growth is occurring in the vCenter Server database  ESXi host disconnects intermittently from vCenter Server 

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Top 20 Articles for NSX,January 2018

Virtual machine in ESXi is unresponsive with a non-paged pool memory leak Licensing vShield 1.x/5.0 VMs running on ESXi 5.5 with vShield endpoint activated fails during snapshot operations Performing vMotion or powering on a virtual machine being protected by vShield Endpoint fails When using VMware vShield App Firewall, virtual machines fail to connect to the

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New KB articles published for the week ending 16th Febuary,2019

VMware vSphere ESXi High number of “snmpd: lookup_vswitch: fetch VSI_MODULE_NODE_PortCfgs_properties failed Not found” messages in syslog.log Date Published: 2/13/2019 WMI Performance Adapter Service crashes on Windows 10 and Windows Server 2016 VMs with when VMware Tools Date Published: 2/15/2019 VMware NSX Data Center Rule Configuration failure is observed when multiple ports are configured for ALG

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Case Study: Monetizing Multi-tenant Cloud with VMware vCloud Availability DR Services

Digital West expands its business with new cloud-to-cloud disaster recovery (DR) services powered by VMware vCloud Availability. Digital West is the result of several companies coming together to provide larger SMBs and small enterprise customers with data, voice and managed services. Today, its data and voice customers benefit from private cloud, public cloud and hybrid cloud services. As a VMware Cloud Provider Program (VCPP) partner, 100% of Digital West’s cloud offering is backed by VMware technology, including vCloud Director, vSphere and NSX.

Rising Demand for Backup and Recovery Services

Customers were increasingly looking to Digital West for backup and recovery services. Providing a DR solution seemed like a natural step to add additional value to their powerful customer relationships. While Digital West used its data centers to offer DR for customers who had their own on-premises servers or other servers outside of its realm of management, cloud-to-cloud DR wasn’t an available service. Not only was Digital West leaving money on the table, it also meant that the company wasn’t meeting a critical customer need.

Key challenges included:

  • Provide a cloud-based DR solution that is easy to deploy and cost effective
  • Generate new revenue streams
  • Support service level agreements, including aggressive RTOs
  • Simplify DR testing
  • Seamless failback and failover to the cloud

New Cloud-to-Cloud DR Powered by VMware

Digital West deployed VMware vCloud Availability Cloud-to-Cloud disaster recovery to failover and move workloads back and forth between its Denver and San Luis Obispo data centers. The scalable DR solution leverages Digital West’s existing VMware investment and its team’s familiarity with VMware solutions.

Key benefits included:

  • Simplifies fail over from one cloud to another
  • Scalable performance for concurrent replications in multi-tenant environment
  • Eases deployment and management with seamless vCloud Director integration
  • Tenant self-service protection, failover, and failback workflows per virtual machine (VM)/vAPP
  • Frees up engineering resources to focus on innovation
  • Leverages existing skills and familiarity with VMware solutions
  • Read More to Help Your DR Business Expand

Read More to Deliver Your Own Cloud-to-Cloud DR Services

Learn more about the Digital West DR service with VMware vCloud Availability Cloud-to-Cloud DR.

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Singtel Delivers Robust Hybrid Cloud Services Through Partnership with VMware and Adoption of the VMware Cloud Provider Platform

Singapore Telecommunications Ltd. (Singtel) is the largest telecommunications provider in Singapore, with business operations in Asian, African, and Australian markets. Today, businesses in 21 countries rely on Singtel and its portfolio of information and communication technologies (ICTs) and services to do business in a competitive digital world. To support these customers, Singtel undertook a company wide digital transformation initiative in 2013 to increase its market share in data and digital services. In 2018, Singtel’s digital and ICT business made up about one quarter of its total revenue.

An important driver of this digital and ICT business has been Singtel’s development of a robust cloud services offering for both enterprise and government customers. Singtel’s private cloud services have grown in recent years as its customers have sought to increase their IT agility and operate more cost effectively while also supporting business expansion.

Singtel has been a strategic partner in the VMware Cloud Provider Program (VCPP) and deployed various VMware technologies that form the VMware Cloud Provider Platform,namely, NSX, vSAN, vCloud Director and vRealize to run and support these cloud services.

Singtel’s customers have begun focusing on hybrid cloud solutions that allow them to leverage both private and public cloud capabilities. Singtel has worked to develop a robust and highly functional suite of hybrid cloud services to address this demand. The hybrid cloud service offering is intended to provide the security and flexibility customers require to support application mobility, disaster recovery, and ease of migration between different cloud environments.

In line with these efforts, Singtel and VMware announced an expanded partnership in 2018 to build a Digital Transformation Foundry in Singapore on VMware technologies.

Want to know more about how Singtel is realizing financial benefits, even as it benefits from significant internal IT operational and cost efficiencies through its partnership with VMware?

Please read here.

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Meet AVA: VMware Launches Beta of a Virtual Assistant

By Steve Liang, AVA Project Lead Today we’re excited to introduce a beta of AVA, VMware’s Automated Virtual Assistant. We designed Ava to help users of VMware Docs find answers to common product questions. Using natural language processing, Ava is trained to understand key VMware concepts and recommend further reading that will answer your questions.

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New KB articles published for the week ending 9th February,2019

VMware vSphere ESXi Storage Center systems with Front End SAS connectivity show lun capacity 0MB Date Published: 2/5/2019 VMware Horizon Installation of Horizon View Agent 7.7 or newer on Windows 2008 R2 Server may fail Date Published: 2/5/2019 Issues when Horizon View Connection Server / Security Server when deployed with dissimilar FIPS mode configurations Date

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New KB articles published for the week ending 2nd February,2018

VMware vSphere ESXi NFS warning entries displayed in vmkernel logs for NFS version 4.1 and ESXi 6.7 Date Published: 1/28/2019 VM deployed from template shows the original Network adapter in Summary tab incorrectly after powering VM on Date Published: 1/28/2019 ESXi host is disconnected from vCenterServer and it is in an unresponsive state Date Published:

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Changed advanced setting VSAN.ClomRepairDelay and upgrading to 6.7 u1? Read this…

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If you changed the advanced setting VSAN.ClomRepairDelay to anything else than the default 60 minutes there’s a caveat during the upgrade to 6.7 U1 you need to be aware of. When you do this upgrade the default is reset, meaning the value is configured once again to 60 minutes.  It was reported on twitter by “Justin Bias” this week, and I tested in the lab and indeed experience the same behavior. I set my value to 90 and after an upgrade from 6.7 to 6.7 U1 the below was the result.

Why did this happen? Well, in vSAN 6.7 U1 we introduced a new global cluster-wide setting. On a cluster level under “Configure >> vSAN >> Services” you now have the option to set the “Object Repair Time” for the full cluster, instead of doing this on a host by host basis. Hopefully this will make your life a bit easier.

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Welcome to our vCommunity Slack Workspace – VMware Cloud Providers!

Within the VMware Cloud Provider Solutions Engineering team, we are always looking for new ways to collaborate with our Cloud Service Providers. One of the recent additions is a Slack workspace called VMware Cloud Providers.

slack

Intent and Goals

The intent of this Slack workspace is further our field collaboration with Cloud Service Providers. Many of the Solutions Engineers are working closely with many of you and this is a great way of expanding this level of communication. Moreover, this provides everyone an additional forum to discuss specific VMware technologies as it relates to VCPP.

This Slack community is supported by a few of the VCPP Solutions Engineers, like myself. We try to be prompt with any responses, but please note this is something we are supporting when possible.

Overall Goals:

  1. Establish a venue for constructive conversation around technical topics in VCPP
  2. Ability to chat and connect with VCPP Solutions Engineers
  3. Have technical discussions with other peers in the service provider industry
  4. Information and questions on upcoming additions to VCPP from a technical point of view

All providers are welcome to join, but the focus will be technical conversations. Please note this channel is for professionals and will be moderated as such. Last of all, this is not a substitute/shortcut for the typical support and operations channels such as GSS or VCPP Operations team.

We want to leverage this channel to discuss new services, developments, and constructive conversations that evolve around VCPP.

Channels

Currently, we have the following channels available:

  • #euc
  • #hcx
  • #nsx
  • #storage
  • #usagemeter
  • #vcd
  • #vcf
  • #vrops

Always looking for ways to expand this also.

Join us!

If you’re looking to join, please click on this link to signup and join our VMware Cloud Partners Slack workspace. 

VMware Cloud Providers Slack workspace

From there, you will receive a verification email. If you have any questions, please free to reach out. Thanks!

-Daniel

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