Introducing the Skyline Collector 1.2, Now GDPR Compliant

We are excited to announce the release of the Skyline Collector 1.2. The Skyline Collector enables VMware Global Support Services (GSS) to deliver proactive support. With proactive support, GSS can notify you of potential issues and areas of risk within your vSphere and NSX environments. Most noteworthy, proactive support is available at no additional cost to customers with an active Production Support or Premier Services contract.

Please sign up for the Managed Access Program if interested in learning more about proactive support. Premier Services customers should contact their Support Account Manager/Support Account Engineer for information how they can begin receiving proactive support from VMware today.

GDPR Compliant

With the release of the Skyline Collector 1.2, Personally Identifiable Information (PII) is no longer sent to VMware as part of the collected product usage data. We identified a few scenarios where usernames and email addresses were collected within the product usage data. Now, with the release of the Skyline Collector 1.2, usernames and passwords are no longer sent to VMware within the collected product usage data.

Personally Identifiable Information (PII) no longer sent to VMware

Personally Identifiable Information (PII) no longer sent to VMware

Furthermore, once upgraded to the Skyline Collector 1.2, we have retroactively removed usernames and email addresses from previously collected product usage data. This completes the process of becoming GDPR compliant with regard to the product usage data collected by the Skyline Collector for the purpose of delivering proactive support.

You are required to upgrade to the Skyline Collector 1.2 to prevent PII from being sent to VMware. As an additional measure, any PII collected from previous versions of the Skyline Collector (1.1.x, 1.0) will be scrubbed from the system on a scheduled basis. For that reason, we recommend upgrading your Skyline Collector to 1.2 as soon as possible. We will be decommissioning earlier versions of the Skyline Collector in the future. Use the VAMI (Appliance Management UI) to check for and install Skyline Collector updates. You can access the VAMI by browsing to the IP address or FQDN of the Collector, port 5480 (i.e. IP address/FQDN:5480)

Check for and Install Updates to the Skyline Collector appliance within the VAMI.

Check for and Install Updates to the Skyline Collector appliance within the VAMI.

NSX Manager

In the past, when configuring NSX for product usage data collection, credentials to both NSX Manager and the NSX Controllers were required. Skyline Collector 1.2 no longer requires direct access to NSX Controllers. For micro-segmentation and vShield endpoint customers, where NSX Controllers are not required, this further simplifies the Skyline Collector configuration process.

Add an NSX Manager wizard within the Skyline Collector 1.2.

Add an NSX Manager wizard within the Skyline Collector 1.2.

The Skyline Collector requires a user with read-only permissions to NSX Manager. NSX Manager has a built-in, read-only role, named Auditor. We recommend creating a user with Auditor role permissions for adding an NSX Manager to the Skyline Collector for collecting product usage data.

Learn More About Skyline

You spoke, we listened. At VMworld 2017, during the Pat Gelsinger and Michael Dell QA session, the first question that was submitted by you, our customers, was regarding improving the overall quality of VMware support. VMware Skyline is just one of the ways we’re using a combination of technology and people to improve our customers’ support experience.

Watch and listen to Pat’s response during the QA session with Michael Dell during the Day 2 General Session at VMworld 2017.

Visit the VMware Skyline Overview page to learn more about proactive support delivered by VMware.

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New KB articles published for week ending 13th May 2018

Datacenter

VMware response to CVE-2018-8897
Date Published: 2018/5/8

VMware vCloud Availability for vCloud Director

Storage Requested values are reported incorrectly for Organization VDCs that contain replicated VMs in vCloud Director
Date Published: 2018/5/8

VMware Fusion

Boot Camp virtual machine and the virtual machine stored on ExFAT partition cannot be powered on at the same time
Date Published: 2018/5/8

VMware vRealize Log Insight

VIDM are users unable to authenticate to vRealize Log Insight 4.x
Date Published: 2018/5/8

VMware NSX SD-WAN by VeloCloud

Local Web User Interface Access of the VMware NSX SD-WAN Edge by VeloCloud is disabled by default
Date Published: 2018/5/9

VMware vRealize Operations Manager

vRealize Operations Manager 6.7 dashboards not visible in the vSphere 6.7 Web UI
Date Published: 2018/5/10

Using VIDM to access vRealize log Insight in vRealize Operations Manager
Date Published: 2018/5/10

VMware SDDC Manager

VMware Cloud Foundation R0->R1 Upgrade Guidance
Date Published: 2018/5/10

Some Services on the SDDC Manager Controller Virtual Machine do not start automatically after a reboot
Date Published: 2018/5/12

VMware Application Proxy

How to enable SSH in VMware Application Proxy 1.0
Date Published: 2018/5/10

VMware ESXi

Handling I/O failures in virtual machines due to degraded SW RAID-1
Date Published: 2018/5/11

VSAN

Veritas NetBackup 8.1.1 with VMware vSAN datastores
Date Published: 2018/5/11

Veritas NetBackup KB Articles
Date Published: 2018/5/12

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New KB articles published for week ending 13th May 2018

Datacenter

VMware response to CVE-2018-8897
Date Published: 2018/5/8

VMware vCloud Availability for vCloud Director

Storage Requested values are reported incorrectly for Organization VDCs that contain replicated VMs in vCloud Director
Date Published: 2018/5/8

VMware Fusion

Boot Camp virtual machine and the virtual machine stored on ExFAT partition cannot be powered on at the same time
Date Published: 2018/5/8

VMware vRealize Log Insight

VIDM are users unable to authenticate to vRealize Log Insight 4.x
Date Published: 2018/5/8

VMware NSX SD-WAN by VeloCloud

Local Web User Interface Access of the VMware NSX SD-WAN Edge by VeloCloud is disabled by default
Date Published: 2018/5/9

VMware vRealize Operations Manager

vRealize Operations Manager 6.7 dashboards not visible in the vSphere 6.7 Web UI
Date Published: 2018/5/10

Using VIDM to access vRealize log Insight in vRealize Operations Manager
Date Published: 2018/5/10

VMware SDDC Manager

VMware Cloud Foundation R0->R1 Upgrade Guidance
Date Published: 2018/5/10

Some Services on the SDDC Manager Controller Virtual Machine do not start automatically after a reboot
Date Published: 2018/5/12

VMware Application Proxy

How to enable SSH in VMware Application Proxy 1.0
Date Published: 2018/5/10

VMware ESXi

Handling I/O failures in virtual machines due to degraded SW RAID-1
Date Published: 2018/5/11

VSAN

Veritas NetBackup 8.1.1 with VMware vSAN datastores
Date Published: 2018/5/11

Veritas NetBackup KB Articles
Date Published: 2018/5/12

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New KB articles published for week ending 6th May 2018

VMware vRealize Operations Manager

Unable to select virtual distributed switch port groups while deploying vRealize Operations Manager through the plugin UI in vCenter
Date Published: 2018/04/30

Cassandra corrupted system schema files in vRealize Operations Manager 6.x
Date Published: 2018/04/30

VMware NSX-T

FQDN cannot be used for NSX Manager API in NSX-T Tile
Date Published: 2018/04/30

VMware vSphere Replication

Unable to upgrade replication server from 6.5.1 to 8.1.0.1 due to missing “vSphere_Replication_Migrate_AddOn_OVF10 ” file in the ISO
Date Published: 2018/05/01

VMware ESXi

VMware Products and Intel® Software Guard Extensions (Intel® SGX)
Date Published: 2018/05/01

Support for Lenovo System x and ThinkSystem series servers IMM providers on ESXi 6.7 and later
Date Published: 2018/05/01

VMware Response to Reports on Spectre-NG
Date Published: 2018/05/03

VMware SDDC Manager

The VMware Imaging Appliance (VIA) 2.3.2 virtual machine fails to boot when running on ESXi 6.5/6.7 or Fusion 10.1.1
Date Published: 2018/05/02

VMware vSAN

vSAN HCL DB up-to-date health check is red for the fresh deployment without internet access
Date Published: 2018/05/03

VMware NSX for vSphere

Hillstone CloudHive v2.5, NSX 6.3, 6.4 (vSphere 6.5, 6.0 and 5.5) and NSX 6.2.4 (vSphere 6.0 and 5.5)
Date Published: 2018/05/04

VMware Horizon

VMware View Connection Server and CVE-2015-9251
Date Published: 2018/05/06

VMware vRealize Business for Cloud Standard

Intermittent “Internal Error” while navigating to Cluster base rate option in Business Management tab
Date Published: 2018/05/06

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Top 20 vSAN articles for April 2018

  1. Component metadata health check fails with invalid state error
  2. Best practices for vSAN implementations using Dell PERC H730 or FD332-PERC storage controllers
  3. vSAN Build Recommendation Engine Health fails
  4. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  5. “The ramdisk “vsantraces” is full” error reports in vSAN logging
  6. Replacing SSD disk on a vSAN cluster
  7. vSAN CLOMD daemon may fail when trying to repair objects with 0 byte components
  8. On vSAN 6.6 and 6.6.1 cluster, Testing health check fails randomly
  9. Diskgroups fail to mount due to heap exhaustion
  10. Certification of Dell PERC H730 and FD332-PERC Controllers with vSAN 6.x
  11. VMware vSAN 6.2 on disk upgrade fails due to CBT enabled virtual disks
  12. vCenter Server 6.0 Update 2 displays on non-vSAN enabled ESXi hosts displays the message: Retrieve a ticket to register the vSAN VASA Provider
  13. vSAN performance diagnostics reports: “vSAN is experiencing congestion in one or more disk group(s)”
  14. Virtual Machine with more than 64GB memory fails to Storage vMotion to vSAN cluster
  15. Initializing vSAN during boot takes a longer time
  16. “Host cannot communicate with all other nodes in vSAN enabled cluster” error
  17. “Virtual SAN Disk Balance” warning alarm during vSAN health check
  18. Deployment guidelines for running VMware vSAN and VMware vSphere VMFS datastores on a Dell H730 controller with the lsi_mr3 driver
  19. Cannot view or add vSAN Storage Providers in the vSphere Web Client
  20. A hard disk/magnetic disk in a VMware vSAN disk group fails

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Top 20 NSX articles for April 2018

  1. Deploying NSX Controller fails in NSX-v 6.3.3 and 6.3.4
  2. Guest Introspection memory usage spikes to 90+% or you see the error: “Lost communication with ESX module” in NSX-V 6.2.x and 6.3.x
  3. ESXi 5.5 and 6.0 hosts fail with a PSOD: VMCIEventDelayedDispatchCB@com
  4. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  5. At times certain controller APIs could fail due to cleanup of API server reference files
  6. “No NSX Managers available” error in the vSphere Web Client
  7. “The pending transaction requires xxx MB free space” error when installing VIBs
  8. NSX Edge file system becomes Read-only
  9. Upgrading from NSX-v 6.2.0, 6.2.1 and 6.2.2 to NSX-v 6.3.5 and later version fails
  10. Guest Introspection status reports “Warning: Guest Introspection service not ready”
  11. “Not Ready” Installation Status in NSX
  12. Cannot save Microsoft Office files to a shared directory on a virtual machine protected by VMware vShield Endpoint and an agentless anti-virus solution
  13. Creating Interface or sub interfaces on NSX-V 6.3.2/6.3.3/6.3.4 edges fails
  14. Logging in to the NSX Manager Command Line Interface (CLI) as admin fails after upgrade
  15. Virtual machines are stuck at 0% or 35% when powering on
  16. EAM fails with OutOfMemoryErrors
  17. vCenter Server access is blocked after creating a Deny All rule in DFW
  18. Windows VM with NSX Network Introspection driver lose TCP connectivity
  19. Backing up the NSX Manager to OpenSSH 7.x or later fails
  20. Heartbeat failure error of non-existing hosts in NSX Manager

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Top 20 vSphere articles for April 2018

  1. vCenter Appliance root Partition 100% full due to Audit.log files not being rotated
  2. “invalid credentials LDAP Error 49” error when starting Inventory Services in vCenter Server 6.x
  3. Important information before upgrading to vSphere 6.5
  4. Unable to log in to the root account of vCenter Server Appliance
  5. Component Manager services fail at starting Content Library Service
  6. Best practices for upgrading to vCenter Server 6.5
  7. How to reset the lost or forgotten root password in vCenter Server Appliance 6.5
  8. “fsck failed” error when starting vCenter Server Appliance
  9. ESXi host disconnects intermittently from vCenter Server
  10. Error “Logon failure: the user has not been granted the requested logon type at this computer”
  11. Large Java dump files created in the location /storage/log/vmware/perfcharts
  12. vmware-dataservice-sca and vsphere-client status change from green to yellow
  13. “Failed to verify the SSL certificate for one or more vCenter Server Systems” error in the vSphere Web Client
  14. How to unlock and reset SSO password in vSphere 6.x
  15. VCSA 6.5 fails to start with error: Failed to start file system check on /dev/disk…
  16. vCenter Server Appliance 6.0 services fail due to 100% usage of /storage/seat disk
  17. The vpxd process becomes unresponsive after upgrading to vCenter Server 5.5/6.0
  18. How to repoint vCenter Server 6.x between External PSC within a site
  19. How to reset Inventory Service database for vCenter Server
  20. ERROR certificate-manager ‘lstool get’ failed: 1

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New KB articles published for week ending 29th April 2018

VMware vRealize Automation

vRealize Automation Management Interface: IaaS Certificates: “Error calling OpenSSL tools.” after upgrading to 7.3
Date Published: 2018/04/23

VMware SDDC Manager

VMware Cloud Foundation ESXi host upgrade fails at VUM_STAGE_TAKE_BACKUP
Date Published: 2018/04/23

A NETWORK_DOWN alert is generated in VMware Cloud Foundation installations with Arista switches when vRealize products are deployed
Date Published: 2018/04/23

VMware vCloud Director for Service Provider

Error while creating VDC using “POST /admin/org/{id}/vdcsparams” operation
Date Published: 2018/04/24

VMware vRealize Log Insight

Unable to Create Custom Extracted Field from Multi-line Events in Log Insight 4.x
Date Published: 2018/04/24

VMware Integrated OpenStack

Adding new Nova cluster to existing VIO deployments takes longer than 20 minutes
Date Published: 2018/04/24

VMware vRealize Operations Manager

vRealize Operations Manager 6.7 upgrade fails if IPv6 is disabled
Date Published: 2018/04/23

VMware vSphere Web Client

vSphere Web Client hangs after entering credentials after upgrade to vCenter Server 6.7
Date Published: 2018/04/23

VMware vRealize Configuration Manager

Configuring vRealize Configuration Manager from HTTP to HTTPS
Date Published: 2018/04/24

VMware vSphere Integrated Containers

VIC Containers Fail In Management Portal “Unexpected error, status: 400”
Date Published: 2018/04/24

VIC Appliance reports “An image does not exist locally with the tag” on Pushing Images
Date Published: 2018/04/25

VMware Validated Designed for Software-Defined Data Center

VMware SDDC on Dell EMC VxRail HCI
Date Published: 2018/04/25

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Instant Clone in vSphere 6.7 rocks!

Advertise here with BSA


I wrote a blog post a while back about VMFork, which then afterwards got rebranded to Instant Clone. In the vSphere 6.7 release there has been a major change to the architecture of VMFork aka Instant Clone, so I figured I would do an update on the post. As an update doesn’t stand out from the rest of the content I am sharing it as a new post.

Instant Clone was designed and developed to provide a mechanism that allows you to instantaneously create VMs. In the early days it was mainly used by folks who want to deploy desktops, by the desktop community this was often referred to as “just in time” desktops. These desktops would literally be created when the user tried to login, it is indeed that fast. How did this work? Well a good way to describe it is that it is essentially a “vMotion” of a VM on the same host with a linked clone disk. This essentially leads to a situation which looks as follows:

On a host you had a parent VM and a child VM associated with it. You would have a shared base disk, shared memory and then of course unique memory pages and a delta disk for (potential) changes written to disk. The reason customers primarily used this only with VDI at first was the fact that there was no public API for it. Of course folks like Alan Renouf and William Lam fought hard for public APIs internally and they managed to get things like the PowerCLI cmdlets and python vSphere SDK pushed through. Which was great, but unfortunately not 100% fully supported. On top of that there were some architectural challenges with the 1.0 release of Instant Clones. Mainly caused by the fact that VMs were pinned to a host (next to their parent VM) and as such things like HA, DRS, vMotion wouldn’t work. Now with version 2.0 this all changes. William already wrote an extensive blog post about it here. I just went over all of the changes and watched some internal training, and I am going to write some of my findings/learnings down as well, just so that it sticks… First let’s list the things that stood out to me:

  • Targeted use cases
    • VDI
    • Container hosts
    • Big data / hadoop workers
    • DevTest
    • DevOps
  • There are two workflows for instant clone
    • Instant clone a running a VM, source and generated VMs continue running
    • Instant clone a frozen VM, source is frozen using guestRPC at point in time defined by customer
  • No UI yet, but “simple API” available
  • Integration with vSphere Features
    • Now supported: HA, DRS, vMotion (Storage / XvMotion etc)
  • Even when TPS is disabled (default) VMFork still leverages the P-Share technology to collapse the memory pages for efficiency
  • There is no explicit parent-child relationship any longer

Let’s look at the use cases first, I think the DevTest / DevOps is interesting. You could for instance do an Instant Clone (live) of a VM and then test an upgrade for instance for the application running within the VM. For this you would use the first workflow that I mentioned above: instant clone a running VM. What happens here in the workflow is fairly straight forward. I am using William’s screenshots of the diagrams the developers created to explain it. Thanks William, and dev team 🙂

instant clone

Now note that above when the first clone is created the source gets a delta disk as well. This is to ensure that the shared disk doesn’t change as that would cause problems for the target. Now when a 2nd VM is created and a 3 the source VM gets additional delta’s. This as you can imagine isn’t optimal and will over time even potentially slow down the source VM. Also one thing to point out is that although the mac address changes for the generated VM, you as the admin still need to make sure the Guest OS picks this up. As mentioned above, as there’s no UI in vSphere 6.7 for this functionality you need to use the API. If you look at the MOB you can actually find the InstantClone_Task and simply call that, for a demo scroll down. But as said, be careful as you don’t want to end up with the same VM with the same IP on the same network multiple times. You can get around the Mac/IP conflict issue rather easy and William has explained how in his post here. You can even change the port group for the NIC, for instance switch over to an isolated network only used for testing these upgrade scenarios etc.

That second workflow would be used for the following use cases: VDI, Container Hosts, Hadoop workers… all more or less the same type of use case. Scale out identical VMs fast! In this case, well lets look at the diagram first:

instant clone

In the above scenario the Source VM is what they call “frozen”. You can freeze a VM by leveraging the vmware-rpctool and run it with “instantclone.freeze”. This needs to happen from within the guest, and note that you need to have VMware tools installed to have vmware-rpctool available. When this is executed, the VM goes in to a frozen state, meaning that no CPU instructions are executed. Now that you froze the VM you can go through the same instant clone workflow. Instant Clone will know that the VM is frozen. After the instant clone is create you will notice that there’s a single delta disk for the source VM and each generated VM will have its own delta disk as shown above. Big benefit is that the source VM won’t have many delta disks. Plus, you know for sure that every single VM you create from this frozen VM is 100% identical as they all resume from the exact same point in time. Of course when the instant clone is created the new VM is “unfrozen / resumed”, the source will remain frozen. Note that if for whatever reason the source is restarted / power cycled then the “frozen state” is lost. Another added benefit of the frozen VM is that you can automate the “identity / IP / mac” issue when leveraging the “frozen source VM” workflow. How do you do this? Well you disable the network, freeze it, instant clone it (unfreezes automatically), make network changes, enable network. William just did a whole blog post on how to do various required Guest changes, I would highly recommend reading this one as well!

So before you start using Instant Clone, first think about which of the two workflows you prefer and why. So what else did I learn?

As mentioned, and this is something I never realized, but even when TPS is disabled Instant Clone will still share the memory pages through the P-Share mechanism. P-Share is the same mechanism that TPS leverages to collapse memory pages. I always figured that you needed to re-enable TPS again (with or without salting), but that is not the case. You can’t even disable the use of P-Share at this point in time… Which personally I don’t think is a security concern, but you may think different about it. Either way, of course I tested this, below you see the screenshot of the memory info before and after an instant clone. And yes, TPS was disabled. (Look at the shares / saving values…)

Before:

After:

Last but not least, the explicit parent-child relationship caused several problems from a functionality stance (like HA, DRS, vMotion etc not being supported). Per vSphere 6.7 this is no longer the case. There is no strict relationship, and as such all the features you love in vSphere can be fully leveraged even for your Instant Clone VMs. This is why they call this new version of Instant Clone “parentless”.

If you are wondering how you can simply test it without diving in to the API too deep and scripting… You can use the Managed Object Browser (MOB) to invoke the method as mentioned earlier. I recorded this quick demo that shows this, which is based on a demo from one of our Instant Clone engineers. I recommend watching it in full screen as it is much easier to follow that way. (or watch it on youtube in a larger window…) Pay attention, as it is a quick demo, instant clone is extremely fast and the workflow is extremely simple.

And that’s it for now. Hope that helps those interested in Instant Clone / VMFork, and maybe some of you will come up with some interesting use cases that we haven’t thought about it. Would be good if you have use cases to share those in the comment section below. Thanks,

The post Instant Clone in vSphere 6.7 rocks! appeared first on Yellow Bricks.

Posted in cloud, Desktop, devops, euc, instant clone, just in time desktop, project fargo, Server, Storage, vdi, vmfork, vSphere | Comments

New KB articles published for week ending 22th April 2018

VMware Integrated OpenStack

Source image is de-selected while moving through instance deploy wizard in VIO Horizon
Date Published: 2018/04/18

VIO Instances going to the same datastore when deployed concurrently
Date Published: 2018/04/18

VMware SDDC Manager

How to configure DNS within a VMware Cloud Foundation DR impementation
Date Published: 2018/04/16

ESXi upgrades in a VMware Cloud Foundation environment fail to complete successfully during the 2.1.x to 2.2.x upgrade process
Date Published: 2018/04/18

Upgrading from VMware Cloud Foundation 2.2.x to 2.3.x fails with the error, “Failed to populate createdDate and updateDate field in processingtask table”
Date Published: 2018/04/17

VMware Cloud Foundation LCM self-upgrade fails to complete successfully
Date Published: 2018/04/17

VMware vCenter Server

Action mail not being sent from vCenter Server Appliance after Alert/Event is triggered
Date Published: 2018/04/16

Deploying vCenter Server Appliance 6.7 fails with the message “The installation of vCenter Server failed due to an internal error.”
Date Published: 2018/04/19

vCenter Server 6.7 upgrade fails with the error: “Failed to check the status of VMware Directory Service”
Date Published: 2018/04/20

Best practices for upgrading to vCenter Server 6.7
Date Published: 2018/04/17

Host Profile Compliance Failure while Upgrading to vsphere 6.7. Failure due to mismatch in device parameter “Max Outstanding IOs”
Date Published: 2018/04/17

VMware vSAN

Using SQL Server Failover Clustering on a vSphere 6.7 vSAN Datastore with vSAN iSCSI Target Service: Guidelines for supported configurations
Date Published: 2018/04/16

vSAN 2018 Quarterly Advisory for Q1
Date Published: 2018/04/16

VMware ESXi

Prerequisites and limitations when using 256 PVSCSI disks in a virtual machine
Date Published: 2018/04/16

Windows 7 and 2008 virtual machines lose network connectivity on VMware Tools 10.2.0
Date Published: 2018/04/17

DELLEMC PowerEdge Persistent Memory (PMem) Support
Date Published: 2018/04/17

Windows Device Guard is silently disable on virtual machines on AMD ESXi hosts
Date Published: 2018/04/17

Hewlett Packard Enterprise Servers Persistent Memory (PMem) Support
Date Published: 2018/04/20

ESXCLI command to enable a disabled vmknic on DVS fails
Date Published: 2018/04/20

VMware vRealize Orchestrator

vRealize Orchestrator and Monitoring client logs are not visible in the GUI after upgrading to vRO 7.4
Date Published: 2018/04/21

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